Cancellation of Orders and Refunds

Cancellation of Orders and Refunds

Confirmation of Orders

When you select and pay for products on our website, it constitutes a confirmed order.

Cancellation Process

Orders can be cancelled through email communication before the goods are shipped.

Cancellation requests must be acknowledged by us before the order is dispatched.

Communication Channel

Send cancellation requests to Customer Support at [email protected].

Response and Further Process

Upon receiving your cancellation request, our Customer Support team will contact you to address any concerns and guide you through the cancellation process.

Validity of Cancellation

Your cancellation is considered valid only after you receive a cancellation code from our team.

Refund Procedure

If the order cancellation is accepted, the refunded amount will be processed and credited to your account.

All refunds follow standard banking procedures.

Timely Communication

Until you receive the cancellation code from our team, the cancellation won’t be considered valid.

We are committed to ensuring a smooth and efficient order cancellation and refund process. For any concerns or assistance, please reach out to our Customer Support team. Your satisfaction is our priority.